SEO, Social Networking

A Common Sense Approach to Promoting Your Business Online

If you are just thinking about starting to promote your business online then you’d be forgiven for thinking it’s a minefield with hundreds of sites that you could be spending time adding content to.

154 Blue Chrome Rain Social Media Icons

Some experts will say you need to spend time just on your own website whereas others will say Facebook, Twitter, Pinterest, LinkedIn or ShoutThroughTheWindow (ok – I made that one up).

So what is the way to get started?  A recent article on the Entrepreneur website answers that very question and gives some very sound advice. Here are the important parts of the article…

 

Q: What tips do you have for small and midsize businesses on a tight budget to get started using social media sites like Facebook and LinkedIn, along with website development and search engine optimization?
– J. Zeches

A: This is a broad list. SEO, website and social media pretty much sums up earned and owned media. However, there is a common thread among them.

 

No Miracles. There are no magic tools, techniques or cures. Marketing has always been hard, and the internet hasn’t changed that. So when figuring out which route to choose, follow a few simple rules. First, avoid tools or services that seem too good to be true, as they probably are. Second, know your resources, and spend them wisely. Lastly, pick a strategy and stick with it.

 

For companies that don’t have a huge budget, here’s how I’d prioritize:

1. Website: No matter what your business is, your website is the central gathering place. This should be your biggest investment. To ensure the best user-experience, you should strive for your site to:

  • Load in zero seconds
  • Be usable on mobile devices and the desktop
  • Not waste a user’s clicks or time
  • Never have any kind of error
  • Present only unique content on each page
  • Provide every visitor with a strong Return on Time Invested, or ROTI. If someone visits your site, they’re making their first investment in the form of time. You must provide a return on that investment.

Obviously, you can’t completely meet any or all of these six goals. But you can get as close to perfect as possible, and if you get closer to perfect than your competitors, you’ll outperform them across all channels, including SEO and social media.

When you are starting out and getting your website off the ground, keep it simple.

Build your first site on a basic platform, like WordPress. Spend money on making your site easy, stable and responsive.

If you need ecommerce, look at a hosted shopping-cart service like Volusion or Shopify. Don’t try to reinvent online shopping. In my career, half the ecommerce-based businesses I’ve seen fail did so before they launched their site. Think about that. Again, keep it simple.

Before your site is ready to go live, click everything. If you see any “not found” or other errors, like slow-loading pages (compared to other sites in your industry), lousy writing or broken layouts, get your developer to fix them. You paid for something that works, not something that kind of works.

If you accomplish those goals at launch, you’ve made big steps toward strong SEO and social media campaigns.

2. SEO: You should make sure your website development takes into consideration SEO. If you built a good website (taking into account the above suggestions) so that search engines can easily find and classify the unique pages on your site, I’d suggest leaving other SEO tactics alone for now. Yes, there are techniques that help but all cost a lot of money and resources.

 

That said, if you are looking to hire an SEO expert make sure they can explain their tactics to you in a way you understand. If they can’t, do not hire them. SEO is the outcome of a lot of good things coming together, not some secret recipe. Anyone who says otherwise will do more harm than good.

3. Social media: As mentioned above, ignore any secret tricks. Don’t get fooled by some charlatan hawking a $470 exclusive course on how to “dominate social media” or a similar pitch. You are better off doing it on your own.

In a perfect world, you’d be present and responsive on every social network. This isn’t a perfect world. When starting out, focus on one platform. I’d begin with Facebook if you’re a B2C company and targeting an audience between the ages of 25 and 55. LinkedIn is a better bet if you’re a B2B company. Twitter can work for both B2C and B2B but only choose this network if you know your audience spends most of their time on it. Google+ and Pinterest also has implications for search and social.

Then, choose a time each day (morning is best) to check your social media channel. It can be 15 minutes, 30 minutes or 5 minutes. Whatever you can spare, but do it every single day — without fail.

For small businesses, I know it’s tempting to try a shotgun approach. Build the website, try SEO for a little while, move to Facebook, and when that doesn’t seem to work, jump to another social media site like LinkedIn.

From http://www.entrepreneur.com/article/229567

 

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Facebook, Social Networking, Twitter

Social Media: What Impression are you giving your customers?

Many people seem to Tweet and post comments on Facebook without thinking about what they’re saying. That’s bad enough on a personal account but an ill thought out post on your business Twitter account or Fan Page can do quite a bit of harm. Here’s an excellent article from Harsh Aimera that discusses this as well as looking at which social networks you should be using for your business …

 

Harsh Ajmera wrote:

Isn’t it amazing how it only takes seconds for you to form an opinion about someone, even before they have opened their mouth! The same is just as true online. But what if you were unprepared to start those conversations? Maybe your hair hadn’t been brushed yet, you had morning breath, you forgot your business cards, or you were still dressed in your pajamas. Not a good impression. Similarly on Social Media a lot of times customers are turned off with the online presence of the brands.

Social Media: Are You Networking in Your Pajamas? image social media pajamas

But on these platforms it’s all about the customers! By engagement, creating awareness, drive traffic and create sales! That’s how you build customer relationship which in turn makes them your paying customer in future. Are you also networking in your pajamas? Don’t worry with these solutions you will be able to attract customers like a magnet.

Which Social Sites Should You Choose?

The most common mistakes brands make, they create their brand pages on all platforms and expect customers to just pop. You have multiple options on social media, and as a brand you need to choose the platforms in which your target audience is lives, drinks or sleeps. And need to be conscious of the type of content works best on that platform, to do the same below is the image that you might helpful.

Social Media: Are You Networking in Your Pajamas? image social media guide

The selection of photo, video, link, or text posts for each platform is of utmost importance and so are below points describing the key to success on Social Media for your brand.

You are your Brand

The most important way to create your online presence is by being clear on what your brand is and how you want to express it to your customers. Once you have sorted that strategy you can start working on ways to strategize and understand where your potential customers are hanging out online. How you want to market your brand and the desired way it should affect them.

Example: Jetblue Airlines has a great presence and the way it handles interaction be it negative or positive.

Engagement is the key

Social Media: Are You Networking in Your Pajamas? image engage onlineDon’t just stand there; do something. Simply being present on social media doesn’t cut it these days. People need a reason to interact with you, and their reason will never be “because they’re here.” Make an effort to create content your target audience will find interesting and will keep them coming back for more. The beauty of social media is that it’s a two-way medium, so converse with your audience. Respond to their posts and questions, share their stories, and give your brand page a personality. What you want is for the people who connect with you to stop and read your posts, rather than scrolling past them. Eventually, when you spur enough engagement, you’ll have customers voluntarily posting reviews, and tagging photos regarding your brand product and spreading the word for you!

Example: Tata Docomo has got it right with the engagement and the sort of content to be posted on social media with the amount of likes, followers, +1’s they have received.

Are You Really Wearing Pajamas?

Just like people are forming opinions about you by how you dress, how you do your hair, how you smell, etc. People are always forming very real opinions about you by how your web site or blog looks, how your social profiles look and what you say. Everything should be clearly expressing what your brand is about. Your blog and social profiles should also express your uniqueness. No one likes going to someone’s boring, unprofessional site. People want to know what makes your brand different than your competitors, why they should care about what you have to say. Be innovative and different; don’t do the things which have been done to death in various platforms. Be unique and don’t copy others, otherwise they won’t be able to tell the difference, eventually get bored and just be another Fan/ follower number on your page!

Example:Oreo is a great example of the way they handle their brand pages. They have creative content.

No vacation on Social Media

Social Media: Are You Networking in Your Pajamas? image no vacationsThere are no vacations on social media, once you have made your brand page you have to be committed. A lot of brands initially create brand pages get their desired amount to followers/fans and then stop! They become a Ghost. Update your profiles with content which is viable and consistent. If you can’t post manually everyday! Then choose social tools like Buffer, Hootsuite which will help you pre-set your task and post it for you according to your schedule!

 

 

Food for thought? Are you using the right social networks for your business and for your customers and are you posting the sort of content that they really want to see?

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Twitter

Is Twitter the Best Marketing Platform?

What do you think of Twitter as a marketing platform for your business?

twitter

Some are suggesting that it is in fact the best marketing method for a small business but I have to say, I’d don’t think I’d quite give it such an accolade!

Here’s just a few of the resons why Blogging Tips website thinks that Twitter is best:

 

Following are the points which prove that twitter is the best marketing platform:

 

1. If you ask any marketing expert, he will tell you how important it is to have a good headline, and that’s what twitter is all about. Twitter followers use this platform because it helps to focus on the desired audience and there is no trickle-down effect. Every point is put forward through tweets in a very precise and straight-forward manner letting  twitter followers use this to the point conversation to reach others and develop them as prospective leads for marketing purpose.

2. User demographics of the twitter are more businesslike and professional, which makes it the first choice for all marketing professionals. Social twist claims that twitter has major click views of people who are looking for business and online entrepreneurs.

3. Twitter is proven to bring more traffic to twitter follower’s websites because people who get attracted to tweets most likely do more research and want to know more than just 140 character tweet, and hence they click on the additional link which is given in the tweet and increase the traffic to your website effectively.

4. With a twitter account, you will have access to both your present and probable customers, and they will be updated regularly on your activities. You can very efficiently receive the feedback and reaction from your existing and prospective buyers and hence regularize and modify your marketing practices and business in that way which will suit your audience in a proficient way. You can search twitter on any possible conversation, which will be related to your business, and you should give thanks to twitter hashtags for this feature. This will keep you informed about any fresh information and relevant news, which is related to your business….More at 10 Reasons Why Twitter Is The Best Marketing Platform

Personally I find SEO (search engine optimisation) to be the best marketing method for small businesses because once a website is on page one of Google for relevant search terms (so for a hairdresser in Wigan, they’d be appearing high in Google for searches such as ‘hairdresser wigan’ etc), then they can be found online 24 hours a day and other than a little SEO maintenance, nothing else is required to give them free advertising day in, day out.

Twitter on the other hand does require regular Twittering, as tweets rapidly disappear from view. A few days without twittering means no marketing for your business during that time.

Don’t get me wrong though, I still see Twitter as an effective means of promoting a business and one that I regularly use myself. It’s just not deserving of the best award in my opinion.

If you’re not yet using Twitter as part of your marketing, or want to do more, then here are a few ideas on taking things to the next level…

[title color=”orange-vibrant” align=”scmgcleft” font=”arial” style=”normal” size=”scmgc-1em”]Make sure you are following your customers[/title]

Twitter is a great place to talk with your customers. However, this means that you have to connect with them.

It’s impossible for you to know which of your customers are on Twitter. For that reason, it’s important for you to advertise your Twitter account to your customers. This way, your customers can find you.

How can you tell who is your customer on Twitter? Here are a few tips:

  • They talk to you. Some customers may start a conversation with you using your Twitter handle. You should follow everyone who talks to your business.
  • They mention your business. You should set up a saved search on Twitter so you can find people talking about your business. Always reply to people who mention your business and follow them.

You can also search for your customers using their email address.

 

[title color=”orange-vibrant” align=”scmgcleft” font=”arial” style=”normal” size=”scmgc-1em”]Put Twitter to work solving your business challenges[/title]

Sometimes, the best way to improve your experience with a tool is to ask more from it. If you’ve been casually using Twitter and allowing the results to unfold, maybe it’s time to give Twitter a real job.

It takes some time using Twitter before you’ll be ready to put it to work on your business goals. But after you understand Twitter and have built a community, it’s time to take your Twitter use to the next level.

Twitter can help you meet your business goals. Think about a challenge you face in your business today. How could Twitter help you solve that problem?

For example:

  • Offer a Twitter-only special. If your restaurant or store is a ghost town on Tuesday nights, why not promote a Tuesday night event on Twitter? Offer a special deal (free dessert or a special discount) for everyone who knows the secret code you tweet out Tuesday at 5 pm.
  • Reward people who retweet you. Is your blog a little lonely? Twitter is a great tool to drive traffic to your blog. Set up a contest or a reward for people who retweet your messages about your blog posts. You might give away an ebook, a seat at an upcoming webinar, a free 30-minute consultation or a product discount. Explain the terms of the offer in a blog post or on a special website page and link to that page in your tweet so people understand your offer.
  • Organize a tweetup at your business. Have you been chatting with local people whom you have not met in real life? Or has it been a long time since they have visited your business? Why not organise an informal tweetup? Set a date and time, offer refreshments and give people something fun to do or learn and they will come.

The best way to make Twitter work for your business is to try something new. Learn from what happens and try it again with improvements….More at 16 Creative Ways to Use Twitter for Business | Social Media Examiner

 

Whether you agree that Twitter is the best marketing platform for your business or not, I hope this post gives you a few ideas to make your tweets more effective for you.

Chris Towland

 

 

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